Chatbots: Technology to satisfy experiences and create excellence
We are a team of professionals with local and international experience on chatbot technology. We custom our bots based on User Experience (UX) analysis and User Interface (UI) design.
Choose your Bot
increase your ROI
Our plans are personalized and will fit any budget.
Choose one of our 3 types of bots
An informative bot in one in which the interaction with the client is done through a predefined set of questions. This type of chatbot is developed through a questionnaire, which is expected to ask a customer a set of questions base on a set of rules where each interaction performs an action or respond.
- Product and service information.
- Business shops information such as addresses or hours of operations.
- Online shopping assistance.
- Events and promotions.
Transactional or service bot request relevant user data to perform or complete an action. KLM Royal Dutch Airline’s chatbot is an example of this category, where customers can check on flight status, change seats or even purchase tickets.
- Help retrieve user information, such as account balance, posted payments, etc.
- Filling forms or information.
- Product or service selection assistance.
- Authenticate user’s entry information.
Contextual bots are the most advanced type of conversational robots. It uses machine learning and artificial intelligence to remember conversations that took place in the past, with specific users, to learn and grow over time. These chatbots learn from their experiences with the user. For example Siri & Alexa.
- Reduces expenses of hiring extra personnel.
- It provides total availability to customers.
- It offers a more precise analytical data system.
- Avoid any delay in responses to customers.
Areas in which our chatbots will generate a ROI
Carlos José Terán
Ascomsa S.A. leads the national market with a succesful team of knowledge and experience experts on AI platforms.
ECU: +593.98557.0120 USA: +305.333.5356